Residential Computer Services

Let MSC Custom Designs assist your computer needs in our shop or in the convenience of your own home!

Monthly Computer Service Plans

Computer maintenance and service plans with MSC Custom Designs service ensure your computers and network perform at optimal levels at all times. Our computer maintenance and service plans provide proactive and preventative solutions for maintaining all of your computer systems. We have service plans tailored to fit your needs, whether it be for small and mid-sized businesses that need IT Support, or for individual computer users working from their home office that need monthly maintenance.

New PC Setup

We help you get your new PC set up correctly, updated, and protected right out of the box.

 

Home Networking Help

Home Network Installation / Troubleshooting - Do you have more than one computer in your home? Do you want them all to share the same Internet connection? With a wired or wireless LAN, or Local Area Network, you can do that and more. You'll be able to access the Internet, share files, and print to a single printer - all from any computer on your network. In addition, we can troubleshoot your existing network or help you go wireless, allowing you to browse the Internet and print files from your living room or even the back yard. Let us construct a network that fits your lifestyle!

Wireless Network Security - How safe is your wireless network? The default installation for most wireless networks does not include setting up security, which means that over 75% of all wireless networks are NOT secure! So unless you have taken deliberate steps to implement security, more than likely your network is at risk. We'll come to your home and lock down your network, so you can keep unwanted hackers and other pesky intruders out by restricting access to only the computers of your choice

System Protection / Internet Setup and Security

Virus / Spyware / Adware Protection, Scan and Removal - Is your computer running extremely slow or acting a bit strange? Chances are it got infected with a virus or worm, or is loaded down with spyware and adware. Whether a hacker or identity thief has infected your computer or email with Trojans, malware, or other nasty enemies, we have just the medicine your computer needs. We'll scan your entire hard drive and remove every trace of unwanted junk that slows down your computer and threatens the confidentiality of your personal and private information. We'll also teach you how to keep your computer spotless and secure by preventing future outbreaks

Online Child Safety - Do you worry about who your teenager is chatting with online? Do you worry that your school-age child will accidentally stumble upon a pornography site while trying to do their homework? If you own a computer and have children or teenagers in your home, then Internet filtering software is a must. We come to your home, help you purchase, install, and configure Internet filtering software that protects your children from Internet predators, obscene websites, objectionable chat rooms, and more. We then give you a personalized training session on using the software.

Routine Maintenance and Cleaning

System Tune-Up and Optimization - Let's face it - without periodic maintenance your computer becomes increasingly sluggish, disorganized, and cluttered. We'll optimize your system with hundreds of system tweaks and enhancements that will defragment your hard drive, accelerate your PC's performance, make Windows boot faster, and increase your Internet and download speeds. We'll also perform several critical system updates, maintenance tasks, and repairs that will correct hard drive problems, clean and optimize your system registry, find and fix stubborn system errors, and more. Let us keep your computer running smooth, fast, and error free!

Physical Cleaning - When was the last time you thoroughly cleaned your computer - inside and outside? If it has been awhile (or never!), then you need our physical cleaning service. Experts recommend that you clean your computer every 3-6 months. Removing dust, pet hair, and smoke buildup not only stops the spread of germs, but also keeps your computer functioning properly, and even extends the life of your computer by allowing it to properly cool itself. Let us come out and give your computer the ultimate cleaning; we'll remove the dust particles from inside your computer case, spray your keyboard and mouse with compressed air, and shine up your monitor. Your computer will look and run like new again

Hardware Support

Hardware Support

Hardware Install / Upgrade / Repair - We can install or upgrade any internal or external hardware device on your desktop or laptop computer. Examples of hardware devices that we install or upgrade include: hard drives, RAM (memory), network interface cards, CPU (processor), printers, scanners, video cards, monitors, CD-ROM drives, DVD-ROM drives, CD/DVD burners, modems, sound cards, speakers, webcams, digital cameras, CMOS batteries, external zip drives, and more

Software Support

Operating System Installation - If you're ready to upgrade to the latest operating system or if you want a fresh installation of your current operating system, we can help you wade through the process. We will come to your home and install, or reinstall, Microsoft Windows and all critical updates onto your desktop or laptop. This service includes formatting, or clearing off, your hard drive which makes your system run smoother and brings it back up to speed

Install / Upgrade Single Software Title - Whether you're interested in expanding your software collection or updating an existing application, we can install or upgrade a single software title and all critical updates on your desktop or laptop. High-speed Internet required for critical update installation. Software not included

Install / Upgrade / Repair Software Suite - We can install, upgrade, or repair one software suite and all critical updates on a single desktop or laptop. Examples of software suites include: Microsoft Office, Internet Security packages, etc. High-speed Internet required for critical update installation. Software suite not included.

PC Troubleshooting and Help

PC Troubleshooting / Diagnostics - Does your PC freeze up, crash, or run extremely slow? Has your Internet come to a crawl or do you constantly get bombarded by error messages? Don't let your PC problems drive you crazy; call us instead! We can troubleshoot and diagnose problems with your software, hardware, Internet, email, operating system, and more. Through a series of system tests and diagnostic checks, we'll get to the root of your problem and advise you on the best possible solution